This form is intended for those who are experiencing civilian employment problems related to military obligations.
ESGR is an agency of the Department of Defense which informally mediates between employers and their Guard and Reserve employees. Disputes between employers and employees are resolved through the efforts of ESGR’s Volunteer Ombudsmen in all 50 states, 4 territories and Europe. The communications made by parties during informal mediation are protected by the Administrative Dispute Resolution Act.
If you believe your rights under USERRA have been violated by your employer, you can call 1-800-336-4590 (option one) between 8am and 6pm Eastern Standard Time to speak with an ESGR representative or you may fill out the form below. An ESGR representative will contact you.
If you have any questions regarding the request and processing, please e-mail us at osd.USERRA@mail.mil or call 1-800-336-4590 and choose option one.
Please note: If, after 4 days of initial contact, your assigned Ombudsman has not heard from you, your case will be closed. A new case can be opened when you are available to discuss your concerns with your assigned Ombudsman.