There are many ways to contact ESGR. Please choose the method most convenient for you.
For a workplace issue, conflict or question call the Customer Service Center to speak with a representative at
800-336-4590, Option 1, or email OSD.USERRA@mail.mil.
ESGR’s Customer Service Center is available to answer USERRA questions (except Federal holidays) or to refer cases to a trained Ombudsman.
Customer Service Center
M-F, 8:00 AM-6:00 PM ET
IT Support Center
M-F, 8:00 AM-5:00 PM ET
M-F, 7:30 AM-4:30 PM ET
You can also contact ESGR by completing an online form. Please select the link below:
For press inquiries, please contact the Strategic Communication and Public Affairs team at
Employer Support of the Guard and Reserve, 4800 Mark Center Drive, Suite 03E25, Alexandria, VA 22350-1200
To reach the IT team, please email
OSD.ESGRITSupport@mail.mil or use our Online Feedback form.
You can also call
800-336-4590, Option 3, M-F (except Federal holidays), 8:00 AM to 5:00 PM (ET), for support.